Terms & condition

Terms & condition

Last updated: December 9, 2025

Welcome to Hot Things. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Hot Things. Throughout the site, the terms “we”, “us”, and “our” refer to Hot Things.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

We reserve the right to update, change, or replace any part of these terms. It is your responsibility to review this page periodically.

2. Eligibility

By using this site, you confirm that:

  • You are at least 18 years old, or using the site with a parent/guardian’s permission.
  • You agree to provide accurate and complete information for all orders.

3. Products & Descriptions

We try to display our products as accurately as possible. However:

  • Colors, packaging, or styles may slightly vary due to screen settings or supplier updates.
  • We reserve the right to modify or discontinue products at any time.

4. Pricing & Payments

All prices on our website are listed in [your currency].
We reserve the right to:

  • Change prices without prior notice.
  • Cancel orders in case of pricing errors.

We accept payments through secure third-party payment gateways. By placing an order, you authorize us to charge your selected payment method.

5. Shipping & Delivery

Shipping times may vary depending on your location.
Delays due to customs, holidays, or courier issues are beyond our control.
Once the product has been shipped, responsibility is transferred to the courier service.

For full details, please check our Shipping Policy.

6. Refunds & Returns

We want you to love your purchase. If you encounter any issue:

  • Read our Refund Policy for eligibility and instructions.
  • Items must be unused and in original packaging unless defective.

We reserve the right to refuse returns that do not meet policy requirements.

7. Limitation of Liability

Hot Things is not responsible for:

  • Misuse of the product
  • Allergic reactions or discomfort caused by improper use
  • Any indirect or incidental damages arising from product use

Waist warmers are not medical devices and should not replace professional medical advice.

8. User Conduct

You agree not to:

  • Use the site for illegal or harmful activities
  • Attempt to hack, interrupt, or harm the website
  • Provide false information to complete an order

9. Intellectual Property

All content on this website—including product photos, logos, designs, descriptions, and branding—is the property of Hot Things.
Unauthorized use, copying, or distribution is strictly prohibited.

10. Order Cancellation

We may cancel orders due to:

  • Product unavailability
  • Payment issues
  • Suspicious or fraudulent activity

If your order is canceled, you will be notified and refunded if payment was already made.

11. Third-Party Tools & Links

We may use third-party apps or plugins to improve your experience.
We are not responsible for the content or accuracy of third-party websites.

12. Privacy Policy

Your submission of personal information is governed by our Privacy Policy.
We never sell your data. Please review our Privacy Policy to understand how we collect, use, and protect your information.